OPERA Method

Five steps, one focus: you.

Built from practice: when I started reviewing my own sessions, I found that a lot of what I did instinctively already had a name. The method gives that practice structure without making the session rigid. Three images show how: two come from northern Italy, fifteen centuries apart. The third is at the top of this page, in the N of the brand.

A grid · The portable book · A letter

How the method works · The five steps
  1. 01Observe
  2. 02Probe
  3. 03Exemplify
  4. 04Realign
  5. 05Anchor
Full read · about 10 minutes
If you're curious, like detail, and want the full walkthrough of the OPERA Method the way the mentor designed it, keep scrolling.
Summary · about 2 minutes
If you just want the mechanics of the OPERA Method, the summary shows how each step works.
Go to the summary
Before the steps

The three images

The five steps of the OPERA Method, anchored in the three images that give them shape and meaning.

Malha ortogonal do Graticolato Romano, com um quadrado marcado em azul lápis
A gridThe Roman graticolato, the grid Roman surveyors laid over a plain in northern Italy to bring order to the land before settling it.
01 · 02Observe · Probe
Volume encadernado em couro, de formato pequeno e em pé, com nervuras e douração na lombada, onde se lê VIRGILIUS ALDI
The portable bookPrinted in Venice, small enough to go anywhere with you.
03Exemplify
A letterThe NOVIDARO icon.
04 · 05Realign · Anchor

Two were born in the Veneto, fifteen centuries apart but only a short walk apart on the map; the third isn't a legacy, it's a signature, and it's born on this page. In the order they appear, the three tell you exactly what the method does: first, you read the terrain. Then you put other people's experience to work for you. Finally, you learn to stand on your own.

One thread runs through all three, and it isn't speed: it's timing. Measure before settling, understand before advising, get your footing before climbing.

“I didn't create this method to script our conversations. I created it to make sure every session helps you see what isn't clear yet, and every cycle turns that insight into practice.”

Murilo Pachioni · mentor
Act I ·
Observe & Probe
steps · 01 · 02

A grid · the Roman Graticolato

About two thousand years ago, in the first century BC, before settling the plain northeast of Padua, the Romans did something that seems obvious today but was new at the time: they measured and divided the land before occupying it.

Surveyors laid an orthogonal grid over the territory, the graticolato: two main axes at right angles.1 The grid came before any road, house, or crop: order first, settlement after.

The design worked so well that it's still there: twenty centuries later, the region's roads and property lines still follow the original grid. At the heart of it is Borgoricco, now home to the museum of Roman centuriation.

The first two steps of the method do to your context what the surveyors did to the plain. Observe surveys the terrain. Probe draws the lines that organize it.

I learned this as a trainee. I inherited a project meant to improve deliveries, and before moving it forward, I spent a few days making deliveries myself. I came back, recommended shutting it down, and started a new one built around what would actually make a difference. You can't improve the work of the people doing it until you've seen up close how it gets done.

DECVMANOCARDOCENTVRIA · 20 × 20 ACTVS · ~710 M DE LADO
The Roman graticolato · the grid before settlement, with Borgoricco at its center

A map of your environment, before the route.

Observe

What changes for you

You start seeing yourself from the outside, and a vague unease turns into a picture you can actually analyze. It's emotional intelligence put into practice: recognizing your own reaction, and other people's, in time to choose what to do.

The mapping step. The mentor looks at your context: your environment, your career stage, your behavior patterns, and what the organization actually values. Before any advice, the picture has to be clear.

In practice

Together, we map your environment: who decides, who has influence, where the risks are, and where you have room to maneuver.

basis

Reading the context before acting, in line with the mentoring functions described by Kathy Kram (Mentoring at Work, 1985).

Probe

What changes for you

You pin down the right problem, and a hard decision gets simpler once the question is framed well.

Questions that frame the problem before any answer. None of them is meant to test you. They separate what matters from the noise and get to the root of the real problem.

In practice

Faced with an offer to lead a team or move to another area, the questions separate discomfort with where you are from real interest in the new role: those are different problems, with different decisions.

basis

Asking before answering: the Socratic method put to work for diagnosis, to find the right problem, not to test you.

By the end of these two steps, your situation is no longer just scenery: it's a map. But a map shows you where you are; it doesn't walk for you. For the next step, we head down from the plain to Venice.

Act II ·
Exemplify
step · 03

The portable book · the Aldine mark

Fifteen centuries after the graticolato, not far away, a publisher named Aldus Manutius (c. 1450–1515) changed how people handled knowledge.

Until then, books were large, heavy volumes that needed a table to be read. In 1501, Aldus's press published Virgil's Opera in octavo format, the first in a series known as libelli portatiles, portable books.2 Knowledge that once required you to go to it began to travel in the reader's hands.

Exemplify does the same with executive experience. I don't hand you off-the-shelf theory: I bring situations I've lived through, proven practices, and workable models for real problems. And I only bring them in when you can see yourself in them, because an example you don't recognize yourself in won't stick. Experience that becomes yours, adapted to your style. Experience you can carry, like Aldus's book.

Starting in 1502, Aldus printed his emblem on the volumes: a dolphin wrapped around an anchor, with a Latin motto, festina lente, make haste slowly.3 It isn't praise for slowness. The dolphin is speed; the anchor, steadiness; the motto asks for both at once.

Marca tipográfica de Aldus Manutius: um golfinho enrolado numa âncora, ladeado pelas letras AL DVS, em xilogravura original
The Aldine mark · Aldus Manutius's dolphin and anchor

Experience you can carry. In italics, as tradition demands.

Exemplify

What changes for you

You gain options for action you didn't have before, without becoming a copy of anyone.

The mentor passes on executive experience right when it makes a difference: real situations, proven practices, and models of action that apply to your case, not off-the-shelf theory.

In practice

Before a difficult conversation, with a peer, with senior leadership, or with someone on your team, we rehearse: structure, wording, likely reactions, and what to do if it goes off script.

basis

Passing on lived experience at the right moment: teaching by showing how it's done, not just by telling. The mentoring literature calls this showing (Aubrey and Cohen, Working Wisdom, 1995).

The map is read, the experience passed on. What's left is something no borrowed object can settle: the direction you choose, and what stays standing once the mentor steps away. The third object doesn't come from Rome or Venice. It's in the signature on this page.

Act III ·
Realign & Anchor
steps · 04 · 05

A letter · the signature N

Look closely at the NOVIDARO N. The right-hand stroke doesn't stop where the others do: it rises to a new level and holds itself up.

That's no accident. It's the shape of the result the method aims for.

Realign turns the map into direction: decisions made, priorities set, next moves with observable milestones. Anchor locks in what worked until it holds without the mentor.
This is where Aldus's anchor keeps its promise: steadiness isn't the opposite of movement, it's what makes movement safe. It's also the form resilience takes here: not enduring more, but getting back to making good decisions after a setback. Anchored at the base, you rise past your old line without falling.

This is where the stroke crosses the line and stays up on its own.

The NOVIDARO N · the stroke that breaks through the line and stands on its own

The stroke that holds itself up.

Realign

What changes for you

You leave the session with an actionable plan and a rationale you can defend.

Insight and experience turn into coordinated action. Decisions made, priorities in order, and your next move on the board defined.

In practice

A plan for the next 90 days: what to prioritize, what to turn down, which conversations to have, and in what order.

basis

Turning insight into concrete direction, with observable milestones.

Anchor

What changes for you

You keep what you built after the cycle ends. Not needing the mentor isn't a side effect: it's the stated goal.

Progress turns into practice. What worked becomes habit. What didn't, we adjust without drama. It's the anchor that keeps the whole cycle from evaporating.

In practice

In the cycle review, we compare your observable behavior today with where you started: what changed, what holds up without the mentor, and what still needs work.

basis

Consolidating the learning and handing autonomy back: the redefinition phase described by Kathy Kram (Mentoring at Work, 1985).

Observe · Probe · Exemplify · Realign · Anchor

In Latin, opera is the plural of opus: works, and the labor that produces them.

“Stay curious just a little bit longer, and rush to action and advice-giving just a little bit more slowly.”

Michael Bungay Stanier · The Coaching Habit, 2016

The line sums up the book: make questioning a habit and hold back the urge to fix things before you understand them, what Stanier would later call the “Advice Monster” in The Advice Trap (2020). Aldus's motto gets to the same place through the opposite door: festina lente doesn't praise slowness; it asks for the dolphin and the anchor together, speed grounded in something solid. Stanier holds back the urge to advise; Aldus, the urge to rush without ballast. The OPERA Method does both: it builds understanding deliberately so you can act firmly, without falling apart.

Behind the metaphors

Foundations

The metaphors are there to help you remember. The foundation comes from elsewhere: from practice and from an established body of knowledge. The OPERA Method is original, and these are some of the works it draws on.

Kathy Kram · Mentoring at Work, 1985

The academic foundation of the field. It describes the functions a mentor serves and the phases the relationship goes through, from initiation to redefinition, when the mentee no longer depends on the mentor.

David Clutterbuck · co-founder of EMCC Global

The developmental mentoring school: the mentor uses experience to help the mentee grow and move on without them, rather than using power to sponsor them. It anchors the goal of the whole method.

Robert Aubrey and Paul Cohen · Working Wisdom, 1995

They describe the mentor's techniques, including showing: teaching by showing how it's done, not just by telling.

Michael Bungay Stanier · The Coaching Habit, 2016

It makes the case for holding back the urge to answer and staying with the question longer. It anchors Probe.

Lois Zachary and Lisa Fain · The Mentor’s Guide, 3rd edition, 2022

They treat the relationship as learner-centered rather than mentor-centered, and closure as a planned step, not a failure.

W. Brad Johnson and Charles Ridley · The Elements of Mentoring, 3rd edition, 2018

They distill the research on mentoring into practices you can verify, from the start of the relationship to its close.

First move

Start with the grid.

No advice survives unfamiliar terrain. Our first conversation is there to map yours.

Book a conversation
For the record

Historical notes

  1. The centuriation northeast of Padua, known as the Roman graticolato, dates to the second half of the first century BC and is among the best preserved in Italy: the grid still shapes the region's roads and property lines. Borgoricco, at the center of the grid, is home to the Museo della Centuriazione Romana. Each centuria measured twenty by twenty actus, about 710 meters on a side.
  2. Aldus Manutius published Virgil in octavo format in Venice in 1501, a landmark of the libelli portatiles series. The italic type used in those editions was cut by Francesco Griffo, whose roman types served as a model for Claude Garamond's punches in the sixteenth century. The typeface on this page is EB Garamond, a digital revival of Garamond's romans based on the 1592 Egenolff-Berner specimen, which descends from that lineage. The italic is by another hand: it's based on Robert Granjon's types, and what links it to Aldus is the invention of italic as a device, not the design of the letters.
  3. The emblem of the dolphin wrapped around an anchor, with the motto festina lente, marks the Aldine editions from 1502 on. According to tradition, the image came to Aldus from an ancient Roman coin, a gift from the humanist Pietro Bembo: the dolphin for speed, the anchor for steadiness.